i use corel paints and i sometimes notice that depending on where you got the pic from, like save picture from a site or wherever, if not your own pic you scanned or drew. that its saved only as the black and white colors used. so when you open it in your paints, those are the only when available to use. i found that out to when i tried to jazz up some adoptables people have made me and only the colors they used were available. but if you open a new window in your paint program and you use paste from and put it in that new window, you should have access to all the colors. i hope that helps you out. im still learning new things with what i have too. learn somethnig new everyday right?