Rant about a buyer

Discussion in 'Buy/Sell/Trade Help' started by mexicanmlp, Apr 3, 2018.

  1. mexicanmlp

    mexicanmlp Dollar Store Baby Fakie

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    Before anyone jumps at my throat, I know what I did was not OKAY (at all. And was really a *censored* move. But I was (still am) really angry and wanted to stop dealing with this person ASAP and this was the fastest and best way to deal with that occured to me (after talking with some friends already dealing with this person... and that also have troublesome deals) (sorry girl, if you haven't popped up I'll most likely still be stuck with this buyer).

    I have no problem having items on-hold with people I know (friends), or taking payments even if just $1.00usd at a month (or two) when my buyers are in communication and I see them not making offers, posting WTB lists, and buying other items before completing their payment to me (no issues with friends or situations already discussed).

    So, unto the (not really) short story:

    I put on sale some items on late January, and one person asked for some (I've already dealt with this buyer, and it was NOT the best transaction, bad communication and change of mind on items, late payment, etc..., and still insisted on giving them items a good friend asked for months ago and is making partial payments on them).

    The total was aproximately (6 items) $35.00usd, and joked that how long could they take to pay, at what I answered I have no problems if they say in how many payments and when said payments are due. So, they just answered OK, and stopped communications.

    On early February I posted that all people with items on hold to communicate or I'll release the items, this person appeared and paid ($10.00usd)... and dissappeared again, only to start posting WTB notes, invading sales posts and asking for items even if there were already a queue on the items. I said nothing 'cause I've been having a lot of personal issues and wanted no drama from this.

    Fast forward to last Friday (late March), again posted on my sales (FB) and contacted some of the persons who asked for items on hold (and that I've already sent them messages before on February). At least 2 didn't answer (I suspected one was no longer interested with bidding on other items just the previous day, the other was a surprise, but well, people can change their minds).

    The person this post is about sent a PM, saying that they are still interested and that they'll pay the rest (supposedly only $10.00usd more) on Saturday. At which my brain went off (good thing I keep I'll on hold items on an archive and I put all items for one person on a box with ID to who asked for them), and opened my archive and said
    "Oh, no, what you asked of me are this 6 (six) items, with a total of $$$"
    they answered they only asked for (and confirmed, if you can say so using FB stickers...) 4 items, not the 6 I have annoted. Given my previous experience with them not really confirming what they wanted, I went to read the WHOLE conversation and search my sales post of the items they said they didn't ask for. I told them that they asked the items (link included and screen cap).
    I even sent them pics of all items they asked for (on early March) and they said yes, and that how much will it be in the end and how long could they take to pay, and still insisting they didn't confirm for the other two items (despite de evidence).

    This person finally says "OK, I'll just finish paying you the other $10.00usd I'm in debt today (Saturday)." I resigned to their volatile mind and agreed to take out the other two things.

    I went to offer the just released two items, and they wrote back to me that why I didn't tell them one of the items was the one I was offering!?! How could I dare! Again, I posted the conversation and link where they said they wanted the item and then released it... And told the price for both things (as the two and each one). They said nothing.

    At this moment I started getting angry (not in the conversation) 'cause they already make me lose some sales with the holds and that at least one item was for half the price than what it really is. And worse 'cause they just asked for a friend to put some items on hold to him, I contacted two friends (the girl that was just asked for the item and another) and told me they were having trouble with them not paying or insisting on free shipping despite the obvious and very written "FREE SHIPPING ON ITEMS MORE THAN $30.00usd" that one of them offers), not agreeing on the place where the other does local pick-ups for sales, etc.

    I was still talking with my friends, and one told me this person insist on having free shipping on an item that my friend was selling for $13.00usd plus shipping (shipping inside Mexico is approximately $2.50usd). And that haven't finished paying since early February... (paid a little less than the half, like $5.00usd). This buyer insisted on free-shipping 'cause the item is expensive! (...okay kid, no, it is NOT an EXPENSIVE ITEM. If you can't pay for it just don't ask for it. We all -try to- know our budget limits and what we can and cannot buy. And as so, we don't ask for more things that we can buy.)

    Saturday and Sunday ends... again with no communication and even less payment.

    I was talking with my friend (the one with the $13.00usd sale) again to tell me if he has news on his payment.

    Today my friend tells me this person finally paid him... another $5.00usd, and insisted it was the total and included shipping (remember the original price of the item was $13.00usd PLUS shipping).

    On Sunday I got a PM from a girl that traveled to my city that she saw my ponies, two of the ones being the ones this troublesome person asked me to put on-hold, and told me she has some ponies she'd like to trade, mostly G2 (including some babies) but have no pics on hand, and that if I trade. Answered "Yes, I do love to trade ponies", and talked for a bit, telling me she'll be on my city today in the afternoon for a while (job and then back to her city), and that to see each other and see if we can trade.

    Already angry, my buyer not writing a word (and no payment, thanks bank apps for easy check), and with me not being sure if this girl will be able to meet me and will like the items, I didn't sent a message to my buyer until today near 3:00pm, where I've already gotten a message that she and I could meet downtown at 4:00pm to see the ponies and trade.

    I sent him a message and waited for his answer, and running almost late due to not answer. (Bad thing you depend on wi-fi to be able to check messages, didn't saw he answered when I already left my house.)


    I did the trade.

    What can I say?

    It was an amazing trade! I have a weekness for G2 babies and there weren'r released (as far as I know) here in Mexico! I got baby Rumba or Salsa (the yellow one, missing an eye jewel ;_; ) and Sparkle or Jewel (the light blue one). She got Sparkle baby Firefly and Sparkle Baby North Star.


    When I finally got back home saw the message, accusing me that I didn't waited for them to pay the items they asked to put on hold (what? 2 months more for just $10.00usd???? o.o), that the only thing I needed to do was ask for them to pay on XX day (okay... kids should NOT be buying things online, and adults should not need someone behind their backs telling them what and when to do), that I just jumped at the opportunity to trade without telling them first (yes. I did. And I will not take it back), etc, etc, etc.

    Again, first had to calm down and talk with my friend (the one of the $13.00usd pony) and wrote the message back (when your blood boil and want to hit someone really hard or destroy something? that kind of rage) and finally wrote back with a (general idea) that I kept the items since late January, that I'll only been paid $10.00 on early February and they didn't paid when they said they would (Saturday). That the trade, indeed, was an amazing opportunity I could and would not back off from being from ponies I DO NOT HAVE and are not easy to acquire, and that this girl just wanted those two from all (almost 20) ponies I carried with me (she had 5 G2s, the rest commons I already have, except for the MO G2..., but nothing else caught her eye). And that if they wanted, the other pony will be just $5.00usd (with shipping) or I'll return all the money ($10.00usd).

    They went to have their money back.

    Best for me.

    I do not want to have to deal with them anymore. Tomorrow I'll get their money back (and the person -drama queen- that they want a pic of the deposit... :rollseyes: They barely told me they make the deposit ¬¬X I had to go check on the bank app for it to appear due their love to use a transfer method I don't like due to it's easy to just... "dissappear" the money. It's not really safe -.-)


    Yes. I know it was really bad and out of place of me to accept a deal on already talked-on items, but after more than 2 months with barely communication, less than half the payment and just excuses as to not being paid, watching this person ask fro and buy A LOT of items (including another item like one they asked of you... a store Sunspot), changing their mind of WHAT they wanted and never confirming what they wanted (and me thinking the pic was proof enough they wanted all 6), talking with at least 2 others that are having trouble being paid (or that are being lowballed), I just couldn't say no to this trade and a (bad) way to finally ending dealing with this buyer.

    I could have just told them to give me their bank number to get their money back, but I know that they'll not accept, still do drama that they want the items and to wait for them to pay.


    Lessons learned for me.

    1. Items on-hold only will be for 2 (working) days, if no payment is done in that time they are released (depends on talks beforehand with interested buyer).
    2. On-hold items or asking to keep items to form a lot. Down payment of half the price (from each item). And finish payment on 2 weeks at most (unless being a friend or talks before, also depends on price). Items not paid in full in the time allowed will lose the down payment and item will be released.
    3. First come, first served. If someone asks for an item on-hold ask to the original interested to check if they want it, or go with "First person that pays gets it" (fast payment, reference that if one person asked to pay on Wednesday and the other on Friday, gets the item the one who pays on Wednesday, unless previous talked, just confirm interest on the item).
    4. ALWAYS have verbal (written) confirmation on items to be put on hold/sale and keep TRACK of EVERYTHING said.

    And the most important one:

    Remember, if you've already had trouble, or know of trouble with some person that is interested in your items, AVOID DEALING WITH THEM AND BLOCK ASAP.


    End of rant.
  2. tulagirl

    tulagirl Proud Owner of Cat Pee Pony

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    Oh bless your heart. Actually I can't say I blame you really. I agree with you that if you have a bad buyer come along and cause you problems; don't let them try to talk you into doing business with them again. There is no reason for someone to need a payment plan for that amount. They were very manipulative, controlling of the situation and their lack of communication was really a sign they were just stalling if you ask me. I don't ever ask of a seller to hold an item for me longer than a month and maybe a week. I always pay my payments and I always communicate. Anything less and something is up. I don't hold items for people anymore because of this being taken advantage of and losing sales. I agree that you need a strict policy. Dollar amount to initiate a hold; what happens if they don't return communication by a certain date; what happens if a payment is late by a certain date and like you listed be strict about it. The only thing I might would change to make it easier is half the total down. Really it is the same thing as half each item down. If you add up each item and take half it will be the same amount. Its less wordy. People miss things when policies are too long. There are sure some difficult buyers out there. This makes me thing you might have been dealing with someone under age maybe?
  3. mexicanmlp

    mexicanmlp Dollar Store Baby Fakie

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    Thanks Tula, usually I have no problems with holding items because, until this person, all potential buyers keep communicating, even if at the end they back from the sale, at least they let me know. And if someone asks for on-hold items I send a message to confirm if they still want them or I can release them, and some times the original interested release them (because they forgot they asked for them or simply release them).

    I didn't really have a written sales policy until this experience and believe me, I'll stick to it as much as possible. I don't know how or why I decided to deal with this person despite my previous experience -.- And thanks with your ideas, haven't thought about minimum amount nor time between payments, only communication issues =X Will have to think better and write it in a easier way =X In the meantime, I'll try to hold-back from sales for a while (at least Mexican sales, a lot of trouble lately -.-).

    I returned their money (and I had to laugh 'cause the bank account isn't theirs!, and they didn't aknowledged -answered- my message saying I sent it... And now they are offering diverse ponies with only "fast payment"... Okay... guy can take all the time they want to pay, but when they are the sellers they want the money in the same second... :rollseyes:).

    About the age.. I don't really know, supposedly is married... But their whole attitude screams BRAT!!!
    tulagirl likes this.
  4. tulagirl

    tulagirl Proud Owner of Cat Pee Pony

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    I believe that. All sales can be going fine and then you meet the one person that causes a tornado of pooh in your life and nothing can return to the way it was. Who really can make any sense out of buyers like this. Odd odd odd
    mexicanmlp likes this.
  5. mexicanmlp

    mexicanmlp Dollar Store Baby Fakie

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    Yeah =S Some people just... argh! Only stress...

    Well, better to ward off from those people -.- (and also dealing with another weird one.. but until now not as bad... I hope she will not turn a bad experience *crosses fingers*)
  6. LightningSilver-Mana

    LightningSilver-Mana Twinkles the Cat

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    Yeah transactions like that drive me nuts

    I close holds now due to those types and and have minimal payment amounts

    If I was in your position I would have just refunded them by the time the trade came up

    2 months is plenty of time to pay a $30.00 item x.x
  7. mexicanmlp

    mexicanmlp Dollar Store Baby Fakie

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    I paid him back next day, but yeah... more stress no thanks. Enough with my real life to be dealing with people just playing around.

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