Problems with Custompony and help with Ragdolly?

H

Horsetuna

Guest
After custompony sent me the wrong skein of hair, then isnt responding to my Emails... I dont know what to do. I may switch to another hair seller

BUT, where can I get nice medium grey straight hair? How do you navigate ragdolly? I can't make heads or tails of how to view the shades.
 
I think there's a link at the top of the page that says colors. Ragdolly doesn't have the greatest customer service either though (in my experience anyways). Restoredoll has a silver. You could always dye it darker if you needed to. They're the only place I've ever been fully satisfied with.
 
custompony isn't responding to my e-mails either. and she's got my money but have no clue if she's sent my order.

the one thing about her is if she has run out of a colour she will send a replacement of her choice (which i find kinda dumb).

so that may be what's happend. she doesn't live near where katrina hit does she?
 
I have to agree, that is kinda dumb. You should ask if the customer would like to choose another color or get a refund. Isn't it someone on here that runs custompony?
 
I use RestoreDoll.com's hair. It's katsilk, if that's something you'd be interested in. They're great as far as customer service, and they have lots of colour choices. :)
 
i use ragdolly and i haven't had a problem with them yet.. good amount of hair for the money and a big variety of color.. i also think they have a couple color that match originals that restore doll's don't.. i have a harder time navigating restore doll cause you have to go thru every single hair item.. i haven't really spent much time on it cause i was getting really annoyed trying to find hair color (which i didn't think they had to many)..

i didn't particularly like custompony either .. the hair was over priced for the amount and required ironing.. it was the same as the jumbo braids on ragdolly but appears to be half the amount for the same price..

navagating ragdolly
if you go to straight (which is the kind you want unless you want curls, which is really handy) then in green caplock italic writing you have color chart.. and the hair is that color.. they don't have a color chart that actually shows the hair.. cept the ones on the side of the page which has a couple of colors..
 
re

Dazzleglow? runs custompony.com. Every now & then she disappears. I waited over a month last time I ordered, but I got a coupon for a free skien. SilverCygnet usually has a good assortment of colors and such. You might pm her. As far as custompony goes, filing a paypal claim sped things up quite a bit.
 
whew!

I had the same problem with Custom Pony not responding to my e-mails. I had to e-mail my order b/c my spyware, etc. wouldn't let her shopping cart work. She was great then, but after I sent her the order and waited for a total for THREE WEEKS, I got po'd and sent her an e-mail saying forget it. Haven't heard a thing since, either.

I'm glad I didn't get to the point where she had my money!

I ordered from RestoreDoll and they were GREAT! I wanted plain grey, too. Maybe if we ask for it, enough of us, they'll stock it. I thought about asking them to make me a mix with the blacks, etc to create grey but that wasn't the effect I wanted. Anyway, I got plain white and it looks great. My order was here in three days and I shipped the cheap way!
 
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